Return Policy

Due to sanitary restrictions, item returns will not be accepted. In case of faulty or damaged product we will issue a one time replacement or refund.

Terms of Use

Effective Date: [14/07/2024]

1. Introduction

Welcome to whitrLabs. By accessing and using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

2. Acceptance of Terms

By using our website and purchasing our products, you agree to these Terms of Service. If you do not agree with any part of these terms, you must not use our website or purchase our products.

3. Eligibility

You must be at least 18 years old to use our website and purchase our products. Our products are not intended for use by children under 18 years old or by pregnant women.

4. Product Use and Customer Responsibility

You accept full responsibility for the use of our products.

Our products should only be used as intended and according to the instructions provided.

You should consult a dental professional before using our products.

We are not responsible for any adverse effects resulting from the misuse or incorrect use of our products.

5. Orders and Payments

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion.

Payment must be made at the time of purchase. We accept various payment methods as specified on our website.

6. Shipping and Delivery

We will make every effort to ship your order promptly. Shipping times may vary based on location and shipping method.

We are not responsible for any delays in delivery due to factors beyond our control.

7. Returns and Refunds

We offer a return and refund policy as specified on our website. Please review our policy before making a purchase.

To request a return or refund, please contact our customer service team.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of whitrLabs and is protected by copyright and other intellectual property laws.

You may not use, reproduce, or distribute any content from our website without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, whitrLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of our products or website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the website.

10. Indemnification

You agree to indemnify, defend, and hold harmless whitrLabs, its officers, directors, employees, agents, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use of our website or products, your violation of these Terms of Service, or your infringement of any intellectual property or other rights of any person or entity.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the European Union, without regard to its conflict of law principles.

12. Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and products after any changes indicates your acceptance of the new Terms of Service.

Privacy Policy

Effective Date: [14/07/2024]

1. Introduction

Welcome to whitrLabs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, mailing address, phone number, and payment information.

Usage Data: Information about how you use our website, products, and services.

Cookies: Small data files stored on your device to help us improve your experience on our website.

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.

To communicate with you about your orders, products, services, and promotions.

To improve our website, products, and services.

To comply with legal obligations and resolve any disputes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.

6. Children's Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.